Terms of use
Last updated · Bboard
1Kcom helps people discover independent businesses. These terms explain the conditions for using the board, creating a listing, and using optional paid services. 1Kcom operates from Calgary, Alberta, Canada. Support and operator contact: iurii.storozhenko@gmail.com. Our Privacy notice explains how we handle personal information. Optional marketing emails require a separate choice; accepting these terms does not subscribe you to them.
Your account and business identity
Register only if you have legal capacity to enter this agreement, are authorized to represent the business, and accept these terms on its behalf. Use accurate information, verify your email, keep your login secure, and contact support if you suspect unauthorized access. Each account may register one business. A website host can be registered once across all accounts, including pending and suspended listings. Using another domain or account to duplicate the same company is not permitted.
Approval and your board position
Submitting a valid registration reserves an available tile and places the business in administrator review. A pending listing is not public. Approval is required before publication, and we may request evidence of business or website ownership. Website verification confirms the reviewed ownership evidence; it is not an endorsement or guarantee of a business.
An approved business with an active paid subscription can change location to available standard tiles. The whole destination must fit the business’s existing space without displacing another business or using reserved tiles. Moving preserves the space’s size, profile, founding identity, profile URL, and the home cell’s relative position within that space. The old cells outside the new space become available to others. Resolve any pending expansion reservation or checkout before moving. Trial or invitation-reward access alone does not qualify. There is no separate move fee or movement cooldown. Separate move-pass sales are unavailable.
Approved expansions must include the business’s existing cells, use available connected space, and meet ownership and capacity limits. Suspension hides a listing and releases all its board cells for other businesses. Restoration uses one available standard tile, preferring the former home if it is still free; the former position or expanded space is not guaranteed. Suspension does not cancel a subscription. A board position is permission to display a listing within the service, not ownership of land or a transferable property right.
As the current board fills, we plan to add capacity or introduce city and country boards. Our current design preserves existing profiles, founding identity, and home positions when adding capacity. This does not prevent a move you request, release of extra cells when paid access ends, or changes needed for account closure, enforcement, legal obligations, or discontinuing the service. Regional boards are not yet available. These plans do not reserve a new tile, set a launch date, or guarantee additional exposure.
Content and fair use
You keep ownership of content you submit. You give 1Kcom permission to host, display, format, and distribute that content as needed to provide the listing, discovery features, and enabled emails. Upload only text, logos, photos, and links you have the right to use. Do not post misleading claims, impersonation, unlawful or abusive content, malicious links, or material that violates another person’s rights. Do not manipulate reports, invitations, verification, or discovery selection. Do not scrape private data, attempt unauthorized access, interfere with service security, or overload the service.
This content permission is non-exclusive and royalty-free, and is limited to operating and providing the service through our service providers. It ends for content removed from the service, except for copies reasonably retained for backups, legal obligations, dispute handling, or abuse prevention as explained in the Privacy notice. Third-party caches and copies may remain outside our control.
Businesses are responsible for their products, services, offers, website content, and customer transactions. 1Kcom does not fulfil purchases made with listed businesses. External websites have their own terms and privacy practices.
Plans, payments, and rewards
A standard business home is free. During the current pilot, new paid upgrades and invitation-reward navigation are paused. Existing subscribers can still manage their subscriptions. Paid-plan, expansion, and reward provisions apply where those features are enabled or an existing entitlement remains in effect. Optional paid plans add presentation tools or connected space. The checkout shows the amount, currency, tax treatment, billing interval, and plan before you purchase. Existing subscriptions may retain their agreed price. Paid plans do not buy search ranking, approval, verification, Town Square priority, or guaranteed visitors.
Where billing is enabled, Stripe processes payments. Recurring subscriptions renew automatically at the agreed billing interval until canceled. You authorize the recurring charges disclosed at checkout. Use the billing portal to cancel before the next renewal; cancellation normally stops the next renewal and takes effect at the end of the paid period. Closing a browser, hiding a listing, or stopping use does not cancel billing. If the portal is unavailable, contact support for help.
Paid benefits normally remain available until the paid period ends, subject to payment status and these terms. Failed or overdue payments may interrupt paid benefits. After connected-space access expires, there is a 24-hour recovery window before extra cells are released and the business contracts to its selected home cell. Released cells may be claimed by others; their later availability is not guaranteed. A full refund of the current connected-space subscription cancels that subscription and releases the extra cells. Paid-only profile presentation ends when its entitlement expires; the standard home and stored profile information remain, subject to moderation and account closure.
Upgrades may replace the previous subscription and reconcile unused paid time as described at checkout. Cancellation alone does not automatically refund an amount already charged.
Refunds and billing errors
For a business’s first paid subscription purchase made under this policy, request a refund within 14 calendar days of the initial charge to receive a full refund of that purchase, including tax collected on it. This first-purchase guarantee applies once per business, not to renewals, upgrades, or repeat subscriptions. Any more favourable purchase terms or mandatory legal rights still apply.
Email support from the account address with the business name and invoice reference. We will verify the purchase, cancel the refunded subscription’s future renewals, and confirm the outcome by email. Refunded paid benefits end when the refund is processed; extra cells are released and the selected home cell remains. Refunds go to the original payment method, with arrival timing determined by Stripe and the payment provider. We do not deduct a processing fee from a refund granted under the first-purchase guarantee.
Renewal and upgrade payments are not automatically refundable when you cancel. Contact support promptly about an accidental renewal, duplicate charge, billing error, or service problem. We review these requests individually and correct confirmed billing errors. If we permanently discontinue a paid service before the paid period ends, we will refund the unused portion of the affected prepaid service. These terms do not exclude refund, cancellation, or other rights that cannot lawfully be excluded. A payment refund outside the process above does not necessarily cancel an ongoing subscription; check the portal or obtain confirmation from support.
Invitation rewards
Invitation rewards require approved independent businesses and a verified account email for the newcomer. Website ownership verification is required when a website is provided; website-free businesses qualify through administrator publication review. Rewards are subject to common-ownership exclusions, and the monthly limits shown in the app. Reward time is not cash, cannot be transferred or redeemed for cash, and does not change board position or discovery priority. Rewards do not charge a payment method or automatically renew. Where enabled, each qualifying referral gives the inviter and newcomer seven banked Pro days. The inviter can qualify up to five referrals per UTC calendar month; a newcomer receives at most one welcome reward. Capped, ineligible, and historical completed referrals do not receive a new welcome reward. Activation is explicit, with up to 30 days activated at once; banked time waits while paid access is active. Historical payment adjustments may affect reward time without taking away paid access or a free home.
Moderation, support, and account closure
Administrators may decline, unpublish, or suspend listings that breach these terms or require further review. Decisions are recorded internally. To ask for reconsideration, report a problem, or request account closure, email support with your business name or profile link and the relevant details. Never send a password, recovery link, full card number, or API key. Account closure and subscription cancellation are separate requests; check your billing portal before closing an account.
Account closure is handled through support, rather than an automatic self-service deletion. We verify your authority and confirm the treatment of subscriptions, the public listing, retained records, and occupied tiles before completing closure. Do not assume a closure request has canceled recurring charges until that is confirmed. Closure does not guarantee a refund, future registration, or the ability to reclaim a tile or website host. The Privacy notice explains retention and deletion requests.
Availability, responsibility, and disputes
We aim to keep 1Kcom useful and available, but do not promise uninterrupted or error-free service, traffic, sales, or a particular discovery position. Review your listing for accuracy and keep your own copies of important content. Listing approval and website verification do not guarantee another business’s reliability or the quality, safety, or legality of its goods and services.
Contact support first about a dispute with 1Kcom, identifying the account, issue, and requested resolution. This support process does not prevent you from exercising statutory rights, contacting a regulator, or bringing a claim in a court that has jurisdiction. Nothing in these terms excludes obligations or liability that cannot lawfully be excluded, or overrides mandatory protections that apply to you. If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law.
Governing law
These terms are governed by the laws of Alberta and the federal laws of Canada applicable there. Courts in Alberta have non-exclusive jurisdiction over disputes relating to these terms. This does not take away mandatory protections under the laws that apply where you live or any right to bring a claim in another court that has jurisdiction. These terms do not require private arbitration or waive a right to participate in a legal proceeding where that right cannot lawfully be waived.
Changes to the service and these terms
We may maintain, change, or discontinue features. We will notify affected account holders by account email or a prominent account notice before material changes to these terms or paid benefits take effect, identifying the effective date and available options. Urgent security or legal changes may take effect sooner, with notice as soon as reasonably practicable. If paid service is discontinued, we will explain its effect on remaining paid time and any applicable refund or remedy.
You can stop using the service and cancel renewal if you do not accept a change. Where renewed agreement is required, we will ask for it. Updates do not remove rights relating to amounts already paid or disputes that arose earlier. The date above identifies this version; contact support with questions about a change.